Our Locations
Headquartered in Corning, New York since our
founding in 1921, Sprague Insurance focuses
primarily on serving customers in New York State.
We added an Elmira office in 2005 to provide easy
access for our many clients there.
Since many of our customers have properties and
businesses in other states, we have developed the
capacity to serve their growing needs, wherever they
may be.
How We Do Business
Here’s our promise: we are 100% committed to serving
the best interests of our customers.
That means:
1. Depth of knowledge – We always endeavor to fully
understand the unique needs of each customer, the
policies and practices of each carrier we represent,
and the changes and emerging trends in insurance
industry as a whole. To an unusual degree in our
industry, we invest in education for the entire
Sprague team.
2. Exceptional, responsive service – We are
committed to provide prompt, courteous, thorough
service, and to go the extra mile. Unlike most
insurance agencies, we have our own claims
administrator to help guide customers through the
claims process. We continually upgrade our
technology that enables us to access information and
communicate rapidly.
3. Highest ethical standards – Our abiding principle
is to protect our customers’ interests at all times,
never to oversell or undersell insurance for their
needs. We represent only carriers that operate with
complete integrity.
4. Independent agency – We represent more than 20
different insurance carriers. We endeavor to
understand the many factors that may influence our
customers’ current and future needs, and then shop
for the insurance package that best matches them.
There are many variables, even among carriers that
target the same market: specific coverages and
exclusions, deductibles, claims settlement
processes, rates, and more. Often, we present
customers with several options, pointing out the
differences among them, and offering our
professional advice on the best choice.
5. Our people – We challenge you to find an
insurance agency with the kind of team we have at
Sprague – honest, caring, diligent, thoroughly
professional, and just all around good people who
work together to serve you.
Five excellent reasons for you to Speak to
Sprague for all your insurance needs.